B2B Frequently Asked Questions
HOW CAN I PAY FOR THE ORDERS?
- Paypal: If you order through the web you can pay by Paypal. A commission that PayPal adds to your order will be applied.
- Servired: If you place the order through the web you can pay by credit card.
- Bank Transfer: You can make this type of payment if you order through the web or by email. We will provide you with the account numbers at the time of placing the order.
CAN IBECOME A BUDDHA SPORTS DISTRIBUTOR?
YES, you can register as a company/self-employed and fill out our contact form with us and we will assign you a special rate for wholesalers. When you visit our website you will see the catalog prices, and once you log in with your username and password, the prices you will see will be the ones we assign you. Form : https://buddhafightwear.com/pages/wholesale-application-form
WHENWILL MY ORDER BE DELIVERED?
Deliveries of orders in Spain and Portugal (Peninsula) will be made within 24h to 72h. Deliveries of orders in Europe or Islands will be made within 3 to 6 days, considering working days (Monday to Friday). No deliveries are made on Saturdays, Sundays and holidays.
It is advisable to have a flexible delivery schedule and that there is someone at the destination address who can take care of the order.
Buddha Fight Wear will not assume any responsibility when the delivery can not be made because the data provided are inaccurate, incomplete, by the absence of the recipient or change of address when the carrier delivers the order. In these cases, if the package is returned to our warehouse, we will hold it until you claim it. And when you do so, you will have to pay an additional cost of 9.90 euros.
HOW TO MAKE A SIZE CHANGE?
Size changes will have a cost of 9,90 euros, as long as it is done following the return method through our Customer Service department. And provided that the item is available in stock in our warehouse.
To process the exchange follow the instructions above in the section Common conditions for any type of return or exchange.
ARE MY DATA PROTECTED?
Your data will be treated confidentially and encrypted with SSL (Secure Socket Layer) secure server software.
Encrypted order information, such as name, address, etc., cannot be read by third parties. Credit card payments will also be verified through the 3D security procedure and Stripe. You can also see our Privacy Law.
HOW DO I PLACE MY ORDER?
Place your order in four easy and convenient steps:
When you registered as a customer, you would be given a username (usually your email in capital letters) and a password. Click on My Account to Access your account (it is located at the top right).
If you haven't registered yet, do it now. Click here to register.
1. Browse through the categories or search in the search engine for the products you wish to purchase.
2. Once you have found what you want, you must choose the sizes and colors of the products you have chosen and "add to cart"
Sizes: S, M, L, XL, ...
3. Choose the quantity of products of these characteristics that you want:
4. If you have already finished adding to the cart, click on confirm cart and you will see the summary of the purchase.
5. Follow the steps indicated (choose payment method, shipping address, and shipping company) when it is complete, click on confirm.
6. Congratulations! You have placed your order!
FORGOT YOUR PASSWORD?
Enter your username or the e-mail address of your account. We will send you a new password that you will need to change for better security.
FORGOT YOUR USERNAME?
Enter your first and last name associated with your account. Your username will be sent to you via email.
