Product Returns

¡IMPORTANT!

Al create the label return, you declare that you have read, understood and accepted in full the information detailed below. Accordingly, may not subsequently claim ignorance of of the terms and conditions herein informed.

If you decide to return a product, the material must be clearly identified so that we can process the refund (re recommend including in the inside package el customer's name y order number). If our staff is unable to find out which customer the item belongs to, unfortunately we will not be able to issue a refund.

NOTEThe time for any exchange or return MUST NOT EXCEED 15 days from the date of purchase.

REMEMBER that, in order to be able to return a product, this:
- It must have original labels and original packaging.
- NO may have been used
- NO large volume products such as: bags, punching balls, tatamis... can be returned.
- NO used products that are considered intimate apparel such as: mouthguards, bandages, anklets, anklets, panties, women's tops... can be returned.
- Yes received a gift at the time of purchase, and returns all the order material or the final amount order does not exceed the conditions for receiving gifts, this will also MUST be returnedIf not, you will be reimbursed for the amount of discounting the price of the gift. 

RETURN OF PACKS:
- Only the GLOVES, SHINPERS and BAG can be returned.
- The rest of the items included in the PACK (bandages, ankle braces and mouth guard) NO REFUNDS ALLOWED. The amount corresponding to these items will be deducted from the final reimbursement.

In order to make a return, you must create the return from the confirmation email received in the delivery of the material.  Once you have the return label or QR Code, you must deliver it to a Correos point/office, where they will pack your order and return it to our facilities.

-Returns from Spain (peninsula) and Portugal will cost 9,90€.
-The cost of return from the Balearic Islands and Rest of Europa is 14.90€
-Returns from the Canary Islands run by customer account.
(The cost generated by the return will be deducted at the time of reimbursement).

 

Once we receive the return, and after checking that everything is correct, we will proceed to make the refund using the same payment method you used in the order. The period of time from the time you make the return until you receive the refund can range from 5 to 15 days.

 

Should any returns arrive at our logistics warehouse NO COMPLY with the indications detailed above, the customer you will be responsible for the collection of your product.


To CREATE THE LABEL click on the following link:
ReturnOfProducts

For more information, please contact our customer service department at ATT@BUDDHAFIGHTWEAR.COM